2022-2023 VW Golf GTI Carbon Creations OEM Look Rear Hatch – 118718

Notes:

< li >Due to the nature of fiberglass, we do not guarantee perfect fitment. All our products are hand made and minor differences can occur from part to part.

< li >We do however, guarantee satisfaction on our products, so for any reason you are not satisfied by what you ordered, simply return it, and we will refund you the product price in full less shipping and handling.

< li >By ordering this item you hereby confirm that you understand that installing and painting aerodynamics products can be difficult.

< li >Paint and installation process will include but are not limited to sanding, shaving, cutting and filling.

< li >Extra fees will be incurred for proper fit and finish of all fiberglass products.

< li >Refunds will not be issued due to minor fitment issues.

< li >Major fitment issues will be reviewed for warranty and will require photos of test fitment.

< li >All parts are deemed for off-road and show car use only.

F.A.Q.

< li >Please contact us for accurate shipping costs for orders shipping to Alaksa, Hawaii, Puerto Rico, International

< li >If your product arrives and does not fit as advertised?

< li >Complete a the Vivid Racing Return Form

< li >Provide us with a brief description of the issues encountered

< li >Provide Images and/or Detailed Video with the following:

< li >Test fitment of the product on the vehicle

< li >Wide angle images

< li >Detailed images showing the issues

< li >If your product arrives in visibly damaged packaging?

< li >Accept the delivery and have the Shipper note “DAMAGE” on the Proof of Delivery (POD)

< li >Complete the Shipping Damage Claim Form

< li >Provide Images and/or Detailed Video with the following:

< li >Images of all sides of the box as well as the packing materials within the box

< li >Images of the damage to the items

< li >Images of the label on the box

< li >If your product arrives in good packaging but upon opening the item is damaged?

< li >Freight Shipments:
< li >Delivery Drivers will wait for customers to inspect contents of shipment.

< li >Complete the Shipping Damage Claim Form

< li >If damage is found provide us with detailed images of the issues

< li >Images of all sides of the box as well as the packing materials within the box

< li >Images of the damage to the items

< li >Images of the label on the box

< li >Standard Shipments:

< li >Complete the Shipping Damage Claim Form

< li >Provide Images and/or Detailed Video with the following:

< li >Images of all sides of the box as well as the packing materials within the box

< li >Images of the damage to the items

< li >Images of the label on the box

< li >Want to Returns for Reasons other than Damage?

< li >Complete a the Vivid Racing Return Form

< li >Return Period:

< li >30 Days – No Restock Fee

< li >60 Days – 25% Restock Fee

< li >Over 60 Days – Returns NOT Accepted

< li >You received wrong item in shipment.

< li >Complete a the Vivid Racing Return Form

< li >Provide Images of the Following:

< li >Wide angle images of the items received

< li >Image of the part label on the item received

< li >Image of label on box (BOL)

< li >Image of 4 digit # handwritten on box in Black